
Modify
Modify insurance
Log in via the following links using DigiD.
- Modify healthcare insurance
- Modify collective insurance (not for ZieZo clients)
- Modify voluntary excess
- Add a family member
Modify (payment) details
Log in via the following links using DigiD.
- Modify contact details
- Modify account number
- Modify payment method
- Apply for a payment plan
- Set digital preferences
Log in with the DigiD-app or SMS code. You will sometimes need authorisation if you wish to arrange payments for someone else.
What to do when
Wish to receive post by e-mail?
Log in to Mijn Zilveren Kruis with DigiD and set your digital preferences (in Dutch only).
We can then inform you more quickly and we save the environment.
Frequently asked questions
You can cancel your healthcare insurance each year from 1 January. If you only wish to stop your supplementary insurance then modify your insurance in Mijn Zilveren Kruis (in Dutch only).
In Mijn Zilveren Kruis (in Dutch only) you can cancel your supplementary insurance. Has the premium already been debited, then we will pay that back. If we have already reimbursed any medical costs, then you will have to pay that back to us.
Have you applied for a supplementary insurance and do you wish to cancel your application? You can do so within 14 days after receiving your policy document.
You don’t have to inform us of your change in GP, dentist, physiotherapist or pharmacy. We will receive this information from them.
Do contact your previous GP. He can unsubscribe you and send your medical file to your new GP.
You can add everyone who is registered in the Municipal Personal Records Database (Basisregistratie personen (BRP)).
- You can add persons from an EU country with their Citizen Service Number (Burgerservicenummer BSN))
- Persons from outside the EU who have a residence permit registered with Municipal Personal Records Database (Basisregistratie personen (BRP))
A modification you just made isn’t on the reminder. We would however, advise you to pay the reminder. You will receive a new premium overview as soon as we have processed your modification. Should you have paid too much premium, then we will reimburse you.