Our supplementary insurances
A good addition to basic insurance. For when you need extra health care of for more certainty.
Do you need extra care, such as physiotherapy? Or do you want to be insured for urgent medical care abroad if the costs are higher than in the Netherlands? Our supplementary insurance is a good addition to basic insurance.
You can count on us with
- Insight into your care cost with Zilveren Kruis-app (in Dutch only)
- Personal touch such as the assistence from the Care Coach
- Claims paid out within 3 days: unique
- Extra’s such as waiting list mediation and Actify (in Dutch only)
- Insight into your health with TotaalCheck (in Dutch only)
Our 5 supplementary insurances
- Choice of 5 supplementary insurances: the more stars, the more extensive the coverage
- Additional reimbursements for e.g. physiotherapy, contraception, spectacles and contact lenses
- Extra reimbursements for a healthier lifestyle. Think of sleep improvement or eating healthier
The premium differs per age. Choose a category and check the premium.
View the characteristics of your insurance in the healthcare insurance cards (in Dutch only)
View policy terms and conditions or view the complete reimbursement overview (in Dutch only).
- You can easily reach, even in the evening
- Personal communication
- We will arrange your switch
You can insure this additionally
- Contraception
- Alternative treatments and medicines
- Informal care
- Spectacles and contact lenses
- Delivery in hospital at your own request
- Physiotherapy
Unsure how you are insured?
Log in to Mijn Zilveren Kruis. Here you can see which package you have.
To Mijn Zilveren Kruis
Not yet a DigiD? Find out more about DigiD.
Good to know
- The mandatory excess doesn't apply
- At Zilveren Kruis your children up to 18 are co-insured with the highest supplementary insurance of the parent(s)
- You don't pay premium for children younger than 18
- Waiting period of 1 year for the reimbursement for orthodontic treatment up to 18 from Aanvullend 3 or 4 stars
- No medical acceptance (in Dutch only)
- Ordinary dental costs from age 18 are not reimbursed. View our dental insurances.
Are you aware of our services?
Zilveren Kruis-app
Do you have health insurance with Zilveren Kruis or ZieZo? The Zilveren Kruis-app gives you access to everything related to your health insurance. Anytime, anywhere. So you can quickly find what you are looking for. Something for you? Further information available in Dutch only.
Waiting list mediation
Does your hospital have a waiting list? Thanks to our waiting list mediation you can often get an earlier appointment. Our Care Coaches are there to find out for you! Further information available in Dutch only.
Flexible payment
At ZieZo, we want to make it as easy as possible to pay. You choose the date yourself on which your premium is to be debited. Plus, you can postpone payment once.
Want to know more about our services?
You can easily submit bills online. In Mijn Zilveren Kruis, you can arrange much more regarding your healthcare insurance. You can easily reach us with our extended opening hours. Further information available in Dutch only.
Frequently asked questions
It is advisable to take out supplementary insurance if you expect specific health care treatment. Orthodontic treatment or physiotherapy for example.
It is after all your personal choice. Find in our calculate premium the different packages.
It will help you to find the most suitable insurance for you and whether or not extra coverage is beneficial.
No, you can't change your supplementary insurance year-round. For 2022, you can change it up to 1 February 2022. The change will be effective from 1 January 2022.
No, medical selection applies only to the dental insurance with 3 and 4 stars.
No, the excess doesn't apply to health care covered by the supplementary insurance. We would like to explain more about the excess.
A waiting period means that you pay premium but are not yet entitled to a reimbursement during a period of time. A waiting period applies to orthodontic treatment. You will not be reimbursed until you have been insured for orthodontics for 1 year.
No, you cannot take out supplementary or dental insurance if you have outstanding premium.