We'll gladly help you
You might have 1 of these questions. Should you have other questions? Don't hesitate to contact us.
In the Zorgzoeker (care provider search tool) you will find the care providers with whom we have a contract.
The health care cost can be found in Mijn Zilveren Kruis and concerns privacy-sensitive information. Therefore you need permission from your child or partner. Read more about how your child or partner can give your authorisation (in Dutch only). I want:
On your claims overview (declaratieoverzicht) you will find out how your excess is calculated. You can find your claims overview in Mijn Zilveren Kruis.
Arrange directly
Modify insurance
Submit a claim
Pay your excess in advance
Apply for a payment plan
To Mijn Zilveren Kruis (in Dutch only)
By phone
071 751 00 52
We are closed. You can call us again on: Saturday 18 September between 09.00am and 13.00pm.
On Whatsapp
06 22 89 31 81
Ask your questions on Whatsapp. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
On Social Media
Ask your questions on Facebook or Twitter. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
By post
For when you'd like to send us a letter or documents by post. Don't forget the stamp.
Klantenservice Zilveren Kruis
Postbus 444
2300 AK Leiden
Chat
Ask your questions directly through chat. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
By phone
0900 040 03 09
Speak to a customer service agent personally for all your questions.
Monday till Friday from 8am to 5pm
Appchat
Ask your question via the chat in the Zilveren Kruis-app. For all kinds of questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
On Whatsapp
06 20 09 67 97
Ask your questions on Whatsapp. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
By post
For when you'd like to send you a letter or documents by post. Don't forget the stamp.
Klantenservice Ziezo
Postbus 444
2300 AK Leiden
On Social Meda
Ask your questions on Facebook or Twitter. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 8am to 1 pm
Together we know more. Join us?
Ask questions, join the discussion and help other members on the Zilveren Kruis Community.