We'll gladly help you
You might have 1 of these questions. Should you have other questions? Don't hesitate to contact us.
Are you co-insured then unfortunately you can't see your claims overview in Mijn Zilveren Kruis. The policyholder is the only one to be able to see the claims overview. The policyholder is the person who took out the insurance and pays the insurance premium. The co-insured person is the person who is insured.
In the Zorgzoeker (care provider search tool) you will find the care providers with whom we have a contract.
You wish to receive a reimbursement for transport by taxi, bus, tram, trein or car to hospital. You apply for permission for seated transport directly by filling in the online application form (in Dutch only). Within a working day you will receive an answer to your request.
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Arrange directly
Modify insurance
Submit a claim
Pay your excess in advance
Apply for a payment plan
To Mijn Zilveren Kruis (in Dutch only)
By phone
071 751 00 52
We are closed. You can call us again on: Tuesday 02 March between 08.00am and 20.00pm.
On Whatsapp
06 22 89 31 81
Ask your questions on Whatsapp. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
By e-mail
E-mail is no longer available. It is often impossible to give you a complete answer. E-mail is not secure enough to guarantee the protection of your personal (medical) data.
By post
For when you'd like to send you a letter or documents by post. Don't forget the stamp.
Klantenservice Zilveren Kruis
Postbus 444
2300 AK Leiden
On Social Media
Ask your questions on Facebook or Twitter. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
Chat
Ask your questions directly through chat.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
By phone
0900 040 03 09
Speak to a customer service agent personally for all your questions.
Monday till Friday from 8am to 5pm
On Whatsapp
06 20 09 67 97
Ask your questions on Whatsapp. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm
By e-mail
E-mail is no longer available. It is often impossible to give you a complete answer. E-mail is not secure enough to guarantee the protection of your personal (medical) data.
By post
For when you'd like to send you a letter or documents by post. Don't forget the stamp.
Klantenservice Ziezo
Postbus 444
2300 AK Leiden
On Social Meda
Ask your questions on Facebook or Twitter. Not suitable for financial or medical questions.
Monday till Friday from 8am to 8pm
Saturday from 8am to 1 pm
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