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We'll gladly help you

You might have 1 of these questions. Should you have other questions? Don't hesitate to contact us.
Are you co-insured then unfortunately you can't see your claims overview in Mijn Zilveren Kruis. The policyholder is the only one to be able to see the claims overview. The policyholder is the person who took out the insurance and pays the insurance premium. The co-insured person is the person who is insured.

In the Zorgzoeker (care provider search tool) you will find the care providers with whom we have a contract.

You wish to receive a reimbursement for transport by taxi, bus, tram, trein or car to hospital. You apply for permission for seated transport directly by filling in the online application form (in Dutch only). Within a working day you will receive an answer to your request.

By phone

071 751 00 52

We are closed. You can call us again on: Tuesday 02 March between 08.00am and 20.00pm.

On Whatsapp

06 22 89 31 81

Ask your questions on Whatsapp. Not suitable for financial or medical questions.

Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm

By e-mail

E-mail is no longer available. It is often impossible to give you a complete answer. E-mail is not secure enough to guarantee the protection of your personal (medical) data.

By post

For when you'd like to send you a letter or documents by post. Don't forget the stamp.

Klantenservice Zilveren Kruis
Postbus 444
2300 AK Leiden

On Social Media

Ask your questions on Facebook or Twitter. Not suitable for financial or medical questions.

Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm

Chat

Ask your questions directly through chat.

Chat not available at the moment.

Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm

By phone

0900 040 03 09

Speak to a customer service agent personally for all your questions.

Monday till Friday from 8am to 5pm

On Whatsapp

06 20 09 67 97

Ask your questions on Whatsapp. Not suitable for financial or medical questions.

Monday till Friday from 8am to 8pm
Saturday from 9am to 1pm

By e-mail

E-mail is no longer available. It is often impossible to give you a complete answer. E-mail is not secure enough to guarantee the protection of your personal (medical) data.

By post

For when you'd like to send you a letter or documents by post. Don't forget the stamp.

Klantenservice Ziezo
Postbus 444
2300 AK Leiden

On Social Meda

Ask your questions on Facebook or Twitter. Not suitable for financial or medical questions.

Monday till Friday from 8am to 8pm
Saturday from 8am to 1 pm

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