Modify
You can easliy add a family member, change your collective insurance, or update your account number through Mijn Zilveren Kruis. We would be happy to help you get started.
To Mijn Zilveren Kruis
What modifies?
My personal situation
For example, a new family member, a new job, a move, living together or getting married, separating, or the passing of a loved one.
My details
Your email address or phone number, of the address where you receive mail, for example. Manage how you receive information about your health care insurance: by post or digitally if you prefer. Let us know in Mijn Zilveren Kruis. Further information is available in Dutch only.
My payment details or payment method
Your account number or payment term, for example. We have different options to help you if it's not the right time, or if you received a bill you'd rather pay in smaller amounts.
Check your payment options (in Dutch only)
My healthcare insurance
Your insurance, excess, collective insurance, or adding a family member to your policy, for example.
Of are you looking to ...
- Arrange health care costs on behalf of someone else (in Dutch only)
- Contact us on behalf of someone else (in Dutch only)
- Request a health insurance card
- Get information for administrators, curators or budget managers (in Dutch only)
Do you also want to receive messages about care, paying for care, and living healthier?
Get more from your health insurance with personal messages tailored just for you. Further information is available in Dutch only.
Frequently asked questions
I wish to terminate my healthcare insurance. How can I do that?
You can terminate your healthcare insurance each year from the 1st of January. If you only wish to terminate your supplementary insurance then modify your insurance in Mijn Zilveren Kruis (in Dutch only).
Can I just terminate my supplementary insurance?
In Mijn Zilveren Kruis (in Dutch only) you can terminate your supplementary insurance. If the premium has already been debited, we will pay that back to you. If we have already reimbursed any medical costs, then you will have to pay that back to us.
Have you applied for a supplementary insurance and do you wish to terminate your application? You can do so within 14 days after receiving your insurance policy.
Do I have inform you that I have a new general practitioner or dentist?
You don’t have to inform us of your change in GP, dentist, physiotherapist or pharmacy. We will receive this information from them.
Do contact your previous GP. He can unsubscribe you and send your medical file to your new GP.
Who can be added to you my insurance policy?
You can add everyone who is registered in the Municipal Personal Records Database (Basisregistratie personen (BRP)).
- You can add persons from an EU country with their Citizen Service Number (Burgerservicenummer BSN))
- Persons from outside the EU who have a residence permit registered with Municipal Personal Records Database (Basisregistratie personen (BRP))
Why did I receive a payment reminder after modifying my payment method?
A modification you just made isn’t on the reminder. We would however, advise you to pay the reminder. You will receive a new premium overview as soon as we have processed your modification. Should you have paid too much premium, then we will reimburse you.