Financial affairs

When you take out healthcare insurance, you determine how you wish to pay. By direct debit or bill by e-mail (betaalmail) for example. When you pay by direct debit you choose the date we debit the premium.
Apply for a payment plan
Modify payment method
Modify debit date
Modify account number

What happens if you don't pay?

Sometimes you can't pay a bill. It can happen and for once that's alright. But what can you expect when you don’t pay? And how can this be avoided?

What to expect when you fail to pay

Submit your medical bills

Submit your medical bill(s) easily through our app, Mijn Zilveren Kruis (in Dutch only) or mail.

Submit your bills

Arrange a payment plan

Did you receive a bill you can’t pay in 1 go? Not a problem. Apply for a payment plan through Mijn Zilveren Kruis.

Pay your bill in instalments

You choose your preferred payment method

You can choose how you wish to pay your premium. By direct debit or ‘betaalmail’ for example.

Choose your preference

How do we calculate the level of your premium?

Each year the government decides what will be covered in the basic insurance. We offer you a clarification on how your premium is calculated.

View how it's calculated