Everything about payments
Paying premium for your health insurance and sometimes also a bill for healthcare costs... If you have to pay, you’d rather do it in a way that suits you best. We would be happy to help you choose from different payment options. If you are unable to pay, we are also here to assist you.
Check your options (in Dutch only)
View outstanding bills (in Dutch only)What would you like to do?
Modify payment details
Would you like us to debit your premium on a different day or would you like to modify your bank account number? You can arrange this easily online in Mijn Zilveren Kruis (in Dutch only).
View payment options
Did you receive a bill for medical costs or are you expecting a bill for your premium? Pay how you wish. For example, in smaller installments, via direct debit, or by transferring the amount yourself.
Easily claim your healthcare costs online
You can do this through Mijn Zilveren Kruis or our app. Did you know that your claim is paid out the following working day?
I can’t pay my bill now
You’ve received an expensive bill unexpectedly or maybe (this is just not the right time) the timing is inconvenient. These things can happen and it’s important to avoid additional costs so we offer you solutions for paying both your healthcare costs and your premium, for instance (delaying) postponing your healthcare costs for 30 days or applying for a payment plan to pay for your costs in instalments.
Claim healthcare costs
If you submitted claims via the app or Mijn Zilveren Kruis are paid out within 2 working days. Claims submitted via mail, however, are paid out in 10 working days so choose the method that best suits your needs.