About Mijn Zilveren Kruis
Arrange everything related to your healthcare insurance online in Mijn Zilveren Kruis. You can view your healthcare costs, update your personal details and submit claims.
Your data is well protected
We take good care of your personal data. That's why you always log in to Mijn Zilveren Kruis with an extra security check: either an SMS code or the DigiD app. You always log in in 2 steps. Only you can view your personal details this way.
My claims
Submit your claims or view the status of your submitted claims.
My healthcare costs
See how much healthcare costs you have used this year.
My insurance
Find an overview of your personal details and your healthcare insurance(s).
My documents
Find important documents such as your insurance policy (polisblad) and claims overview (declaratieoverzicht).
What you can find in Mijn Zilveren Kruis
Log in to Mijn Zilveren Kruis with DigiD to view:
- My health care usage and claims
- My insurance policies
- Financial overview
- Documents
- My maximum reimbursements
loggen in to Mijn Zilveren Kruis with DigiD
Log in to Mijn Zilveren Kruis
Log in using the DigiD app or SMS code. Find out more about DigiD.
Arrange things directly
Log in to Mijn Zilveren Kruis with DigiD to arrange the following:
- Modify account number
- Apply for a payment plan
- Modify healthcare insurance
- Pay your excess in instalments in advance
- Apply for an insurance card
loggen in to Mijn Zilveren Kruis met DigiD
Log in to Mijn Zilveren Kruis
Log in using the DigiD app or SMS code. Find out more about DigiD.
Frequently asked questions
What can I do if I have problems with Mijn Zilveren Kruis?
If you can't log in to Mijn Zilveren Kruis or the Zilveren Kruis app, are having trouble opening a document, or are experiencing issues with submitting claims, you can easily resolve these problems yourself with our step-by-step guide. Further information available in Dutch only.
Why can't I see the details of co-insured?
The policyholder is the person who took out the insurance with Zilveren Kruis. The policyholder can view and modify their own details as well as those co-insured persons. Co-insured persons can only view and modify their own details.
The policyholder can't view the healthcare usage of co-insured individuals aged 12 and over due to privacy legislation. The co-insured individual must authorise the policyholder to adjust or view the healthcare usage. Further information available in Dutch only.
Where can I find my insurance (policy) number?
You can find your insurance number in Mijn Zilveren Kruis and in the Zilveren Kruis app under the button 'verzekering'. You can also find the number om your health insurance card. The insurance number is also referred to as the policy number.
Why can't I see a claims overview in Mijn Zilveren Kruis?
The policyholder is the only one who can see the claims overview. If you are logged in as an insured person in Mijn Zilveren Kruis, you won't be able to view the claims overview.
The policyholder is the person who takes out the insurance and pays the premium. The insured person is the person who is covered by the insurance.
Discover the Zilveren Kruis app
Discover our easy-to-use Zilveren Kruis app. Quickly and safely submit your bills via your smartphone or tablet. Look up how you are insured with us and who is insured with you.
- Pay your bills instantly through iDEAL | Wero
- Overview of your healthcare costs
- 24/7 chatbot support about reimbursements (in Dutch only)
- Arrange a round-trip to your health care provider (in Dutch only)
- A digital EHIC health insurance card
- Also available in English