The Zilveren Kruis app
Are you insured with Zilveren Kruis or ZieZo? Then our app is a must. So you can always look up how you are insured with us.
Discover ease of use
With the Zilveren Kruis app you can arrange a lot regarding your health insurance. The app is regularly updated with new features.
- Pay your bills instantly through iDeal
- Insight into your insurance and excess with 1 press of a button
- Chat with our customer support
- Chatbot Ziv support for questions about reimbursements (Dutch only)
- Your EHIC health insurance card
- Arrange transport to and from your health care provider (Dutch only)
- Now also in English
App not working? This is how to fix it
TIP!
Sometimes data doesn’t load and you are presented with a blank screen. If this happens, delete the current version of the app and redownload it. Activate the app with DigiD. Still not working? Try pushing ‘I forgot my pin code’ on the opening screen of the app and follow the steps.
What our app also does
- Submit a claim
- Check health insurance
- View your health care costs
- Pay bills instantly
- EHIC Health insurance card
Have you had health care costs?
Of course you want to be reimbursed as quickly as possible. With our app this is very easy. You simply log in with your pin code or Face ID. Snap a picture of your bill and submit it. Within 2 working days your money will be transferred into your bank account.
Do you need your health insurance number?
Want to check how you are insured? Or what kind of care is reimbursed? With our app you can. Anytime, anywhere. Whenever it suits you.
View your health care costs
Do you want to know what health care costs you’ve had? Or how much of your excess is left? You can in our Zilveren Kruis app.
Know what you’ve paid
Have you had health care costs that fall within your excess? Pay these bills instantly through the app by using iDeal. Want to know what health care costs you’ve had this year? The app has an easy overview.
Look up your EHIC Health insurance card
Look up your EHIC Health insurance card or of those who are co-insured.
Want to submit a foreign claim or a transport claim?
TIP!
Use one of our online claim forms for transport or foreign claims. Send in a photo or pdf file of these forms through the Zilveren Kruis app.