Help us improve

We want you to be satisfied. If you're unsatisfied or have a good idea on how we could make the health insurance better, please let us know.

File a complaint

If you have a complaint about Zilveren Kruis or ZieZo, please click the link below to complete the complaint form. You can alos call us or send a letter if you prefer.

Submit a claim online

Share your idea

Have you received a letter that's unclear? Or do you have a good idea to improve the healthcare insurance? Please feel free to share it with us.

Share your idea with us

Complaint by phone

071 - 751 00 51

Monday to Friday 8.30 a.m. to 6 p.m.

If you have to wait longer than 5 minutes, you can leave your phone number, and we will return your call.

Complaint by post

Klantsignaalmanagement
Antwoordnummer 2241
8000 VB ZWOLLE

Note: Please include your personal details and phone number. A postage stamp is not required.

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Further information is available in Dutch only