Example letter POL7
This is your policy document
Dear Mr./Mrs. [Name],
Thank you for choosing Zilveren Kruis. From [date] [name] is insured with us.
The policy document is enclosed with this letter
The certificate shows how and for what you are insured with us. It also serves as proof that you are insured with Zilveren Kruis. Make sure you store it safely. The certificate also states what your premium is, including your excess. Would you prefer to receive your policy documents digitally in the future? Please visit zk.nl/digitalepost.
You will receive your insurance card soon
The insurance card shows that you are insured with us. You will receive the insurance card within 10 working days of your policy taking effect. Have you not received your insurance card yet, but are in need of healthcare? Please use the policy certificate or your identification as proof.
Do you want insight into your financial data?
Then go to zk.nl/financieeloverzicht. Logging in is done in 2 steps: with DigiD and SMS verification or with the DigiD app. The overview shows outstanding and paid amounts. Do you pay your premiums automatically (direct debit)? Then this is where you can see when we charge you for your premium payments.
Do you have any other questions?
All information about your reimbursements can be found on zk.nl/informatiedocument for the information documents ‘verzekeringskaarten’ about your health insurance. These information documents display the most important information about your insurance (available in Dutch only). Would you rather speak to us in person? Would you rather speak to us in person? No problem. You can chat with us, send us a message via WhatsApp or give us a call. Our opening hours and contact information are listed at zk.nl/contact-english.