Exmaple letter POL3
This is your policy document
Dear Mr./Mrs. [Name],
Thank you for choosing Zilveren Kruis. You are insured with us from [date].
We are registering the following person for health insurance
The registration applies to:
The policy document is enclosed with this letter
The document shows how and for what you are insured for. It also serves as proof that you are insured with us. Make sure you store it safely. This document also states what your premium is, including your excess. Would you prefer to receive your policy documents digitally in the future? Please visit zk.nl/digitalepost.
You will receive your insurance card soon
The insurance card shows that you are insured with us. You will receive the insurance card within 10 working days of your policy taking effect. Have you not received your insurance card yet, but are in need of healthcare? Please use the policy document or your identification as proof.
Want to view or change the details of co-insured person(s)?
Personal data is protected by law. To be able to view of change data or your co-insured person(s), you need to be authorised to do so. Co-insured person(s) can authorise you. This can be arranged via zk.nl/machtigeenander or by phone.
Do you want insight into your financial data?
Then go to zk.nl/financieeloverzicht (in Dutch only). Logging in is done in 2 steps: with DigiD and SMS verification or via the DigiD app. The overview shows your outstanding and paid amounts. Do you pay your premiums automatically (direct debit)? Then this is where you can see when we charge you for your premium payments.
Do you have any other questions?
All information about your reimbursements can be found on zk.nl/informatiedocument for the information documents ‘verzekeringskaarten’ about your health insurance. These information documents display the most important information about your insurance (available in Dutch only). Would you rather speak to us in person? Would you rather speak to us in person? No problem. You can chat with us, send us a message via WhatsApp or give us a call. Our opening hours and contact information are listed at zk.nl/contact-english.