Example letter BVU2

You received a cancellation letter in Dutch. Find the translation of the letter below to help you understand what the letter is about.

Cancelling healthcare insurance of [Name]

Dear Mr./Mrs. [Name],

Our condolences with the passing of [name]. I am sorry for your loss. This letter concerns their healthcare insurance. This is the proof of cancellation.

We are ending the insurance from [date]

You might have things that still need taking care of. Such as an address change. Or a bank account number that’s going to change. We are happy to assist.

Overpaid premiums will be transferred back to you within 10 days

This does not need any action from you. We will pay you back on the bank account number that you listed with us. If you have outstanding premium payments, we will inform you about paying those.

Still receiving invoices for healthcare treatments from before [date]?

Please submit them as soon as possible. Invoices can be submitted and their expenses claimed within 3 years of the treatment date. The starting date of said treatment on the invoice is leading. We can also still receive invoices from your healthcare providers. You might also have to pay a personal contribution or excess. We will take this into consideration when processing your invoices. If this is the case, we will reach out to you.

Information about the previously registered excess

Excess amount: n.a.
Starting date excess: n.a.
Excess premiums discount: n.a.

Please let us know if there’s anything we can do for you

I can imagine that a lot is happening right now. You can always reach out to us if you have any questions. We are happy to help. We have listed ways you can reach out to us at zk.nl/contact-english.

Best regards,