Medical costs made abroad

 

Submit claims digitally

Did you receive medical treatment abroad? Submit your costs quickly and easily via the Zilveren Kruis App or Mijn Zilveren Kruis. Of submit your claims via regular mail. Choose the option you prefer.

Submit via Mijn Zilveren Kruis or the app

  • Download the special claim form (pdf). Complete the form and save it on your computer or mobile device.
  • Submit your bill via Mijn Zilveren Kruis or the app:

Via the Zilveren Kruis app

  • Submit your bills safely with our free app (in Dutch only). Take a photo of your bill
  • Submit the photo(s) via the app
  • Add the special claim form as pdf
  • Receive the reimbursement within 5 working days

Download via the App Store Download via Google Play  

Good to know when submitting foreign medical bills

  • Ask the care provider for a bill which clearly states the received treatment.
  • The excess applies to medical costs made abroad reimbursed from the basic insurance.
  • We use the daily conversion rates that the European Central Bank publishes. We use the rate that was applicable on the date of the bill.
  • We prefer to receive bills in Dutch, French, German, English or Spanish. If necessary, we will ask you to have the bill translated by a sworn translator. These costs are not covered.
  • Reimbursements to which you are entitled are always paid to you (the policyholder) in Euro's. This must be an account number (IBAN) of a bank that has its registered office in the Netherlands.
  • view the reimbursements of medical costs aboard (in Dutch only)

Submit via regular mail

Submitting your bills via regular is still possible. We will process your claim within 10 working days. Down the special claim form (pdf). Send the completed form(s) and medical bill(s):

Zilveren Kruis
Afdeling Declaratieservice
Postbus 70001
3000 KB ROTTERDAM

Need help submitting your bills?

Don't hesitate to contact us if you have any questions. We will gladly help you further.